Technical support

Call-center: +7 (7172) 55-22-66

If you have any questions regarding the work of information systems please refer to:

You can also contact the open Telegram group on Information e-purchasing system and Information e-purchasing system 2.0 (search for «Samruk Kazyna procurement”)

When contacting technical support we kindly ask you to list the following: organization name, business identification number and individual identification number of the user, screenshots and description of the issue.

If you are not satisfied with the answer of the technical support service or if the answer is delayed, please contact the open group in Telegram «Закупки Самрук-Казына», indicating the application number and the question.

+7 7172 570−275,

Office adress

010000, Astana, Kunayev st., block B, Business center
«Emerald Towers BC», 33 floor